I have pioneered the domain of philanthropic informatics, an interdisciplinary research area exploring the role of information and communication technologies in supporting initiatives for the public good. This research takes philanthropic work as its unit of analysis, and traces its influences and impacts across myriad technologies, across individual and collective action, across sectors, and across hybrid and dynamic organizational and institutional forms. It draws from research conducted across academic disciplines with a goal of supporting philanthropic work wherever it can be nurtured and provoked.
Bopp C. & Voida, A. (2020). Voices of the Social Sector: A Systematic Review of Stakeholder Voice in HCI Research with Nonprofit Organizations. ACM Transactions on Computer-Human Interaction 27(2), Article 9 (March 2020), 26 pages.
Harmon, E., Bopp, C., & Voida, A. (2017). The Design Fictions of Philanthropic IT: Stuck Between an Imperfect Present and an Impossible Future. In Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI). Denver, CO, May 6–11. New York: ACM Press, pp. 7015–7028.
Benjamin, L.M., Voida, A. & Bopp, C. (2018). Policy Fields, Data Systems and the Performance of Nonprofit Human Service Organizations. Human Service Organizations: Management, Leadership, & Governance. Special Issue on Human Service Agencies and the Question of Impact: Lessons for Theory, Policy, and Practice. DOI: 10.1080/23303131.2017.1422072